Terms & Conditions

san.projects

Welcome to san.projects. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website or placing an order.

If you do not agree with any part of these terms, we request you to discontinue the use of this website.

The terms “We”, “Us”, “Our”, and “Company” refer to san.projects, and the terms “User”, “Customer”, and “Visitor” refer to any individual accessing or using this website.


Website Usage

By using this website, you confirm that:

  • You are legally eligible to enter into binding agreements.
  • You will use the website only for lawful purposes.
  • You will not misuse, disrupt, or attempt to compromise the website’s security or functionality.

san.projects reserves the right to refuse service, suspend accounts, or cancel orders if any misuse, fraudulent activity, or violation of these terms is identified.


Intellectual Property

All content available on this website, including but not limited to:

  • logos,
  • product images,
  • graphics,
  • branding,
  • text,
  • product descriptions,
  • designs,
  • layouts,
  • and website content,

are the intellectual property of san.projects unless otherwise stated.

No content from this website may be copied, reproduced, distributed, modified, or used for commercial purposes without prior written permission from san.projects.


Product Information

We strive to ensure all product details, descriptions, images, and pricing are accurate.

However:

  • minor variations in color, texture, brushed finish, or appearance may occur due to lighting, photography, screen settings, or manufacturing variations,
  • slight handcrafted or finishing variations in stainless steel products should not be considered defects.

san.projects reserves the right to:

  • modify product pricing,
  • discontinue products,
  • update descriptions,
  • or limit product quantities at any time without prior notice.


Orders & Payments

  • All orders are subject to availability and confirmation.
  • san.projects reserves the right to cancel or refuse any order if fraudulent activity or pricing errors are detected.
  • Full payment or required advance payment must be completed before order processing.

Accepted payment methods may include:

  • UPI
  • Debit Cards
  • Credit Cards
  • Net Banking
  • Wallet Payments
  • PayPal (for international orders)


Shipping & Delivery

  • Delivery timelines are estimates and may vary depending on courier operations, location, weather conditions, customs procedures, or other external factors.
  • san.projects is not responsible for delays caused by courier services, customs clearance, natural events, or circumstances beyond our control.
  • Customers are responsible for providing accurate shipping information during checkout.

Additional shipping policies are mentioned in our Shipping & Customer Service Policy.


Returns, Refunds & Replacements

  • We do not accept returns or provide refunds for correctly delivered orders.
  • Replacement requests for damaged or incorrect items will only be considered upon submission of a clear, continuous, uncut unboxing video.
  • Claims without valid unboxing proof may not be approved.

All return and replacement decisions made by san.projects shall be final after verification.


Acceptable Website Use

Users must not:

  • attempt unauthorized access to the website or server,
  • interfere with website security or operations,
  • upload malicious software, viruses, or harmful code,
  • use the website for fraudulent, abusive, defamatory, unlawful, or harmful activities,
  • or misuse any content, data, or intellectual property available on the website.

Violation of these conditions may result in restricted access, legal action, or permanent suspension from using our services.


Limitation of Liability

san.projects shall not be held liable for:

  • indirect, incidental, or consequential damages,
  • delays in delivery,
  • service interruptions,
  • payment gateway failures,
  • courier-related issues,
  • loss of profits,
  • or damages arising from the use or inability to use our website or products.

Our maximum liability, if applicable, shall not exceed the amount paid by the customer for the specific order related to the claim.


Indemnification

By using this website, the user agrees to indemnify and hold harmless san.projects, its owners, employees, affiliates, and partners from any claims, liabilities, damages, losses, or legal expenses arising from:

  • misuse of the website,
  • violation of these terms,
  • or unlawful activities conducted through the website.


Third-Party Services

Our website may contain links, integrations, or payment services operated by third parties.

san.projects is not responsible for:

  • third-party website content,
  • payment gateway interruptions,
  • external platform errors,
  • or policies followed by third-party service providers.

Users are advised to review the respective third-party terms and policies before using their services.


Changes to Terms & Conditions

san.projects reserves the right to modify, update, or revise these Terms & Conditions at any time without prior notice.

Continued use of the website after updates constitutes acceptance of the revised terms.


Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall fall under the jurisdiction of the appropriate courts in India.


Contact Information

For support or legal inquiries:

  • Email: yourbusiness@email.com
  • WhatsApp Support: +91 XXXXX XXXXX
  • Support Hours: Monday – Saturday | 10:30 AM – 5:00 PM